It is important that you and your team know what our Solink recording system looks like so that you can easily identify it when issues arise.
In order to check which specific unit your location has, you can reach out to Solink Support via Live Chat, email (support@solink.com) and by phone. Once you have determined the model your location has, see the below glossary.
TS-253A
TS-253 Pro
TS-251+
TS-253Be
TS-453A
TS-453Pro
TS-453Be
TS-453U
TS-453BU
TVS-882
TS-1277
IS-453S
If you do not see your device on this list, please contact Customer Support via email at support@solink.com.
As always, you can reach our team at:
LIVE Chat - In the Solink App (iOS/Android) or on solinkcloud.com
Email - support@solink.com
Phone - 1-888-335-9844